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< Orders

Received the Wrong Items

We strive to ensure that every product we send has all the necessary parts for your order.

 

If we have sent you something that you didn't order:

 

1.You may need to return the incorrect items.

2.We will cover the cost of return shipping.

3.Once we receive your return, we will inspect the item and provide a refund.

 

If your item is missing parts:

 

1.Check your parcel.

2.Provide the necessary information and your request.

3.We will verify your information and send you the missing part(s).

 

If you receive the wrong item, please contact our Customer Care Team within 30 days of the delivery date and provide the following information:

 

1.The order number

2.The product's name or SKU number

3.A description of the issue

4.Clear photos

5.Your preferred resolution (refund or replacement)

 

Return instructions will be provided after we receive your request.